Please fill out the form below and one of our representatives will reach out to you to assist. You can also review the FAQ below for some common questions. As well, there is business contact information at the bottom of the page.
Below are some common questions:
You will recieve a confirmation email your order has been placed. Our order processing team will reach out if there is any incomplete information or problems. You will also receive status emails when your order is shipped. You can track you packages here.
It generally takes us about 1-2 days to process your order and during that time, you may have the chance to change your shipping address if we have not already processed and shipped your order. Please contact us as soon as possible and our customer service team will work with you to help make any adjustments to your order if we have not already processed it.
Yes, but with limitations
BOS is currently shipping to:
Customers within the United States
Customers withing Canada
Customers withing the United Kingdom
BOS does not currently ship to customers other than those listed above at this time.
Shipping speed is one of our top priorities and therefore, we will only officially expand shipping to other regions besides the United States, Canada, and the United Kingdom when we can guarantee the shipping time.
We have warehousing in the US, UK, EU, and China. On the product page, we have a section estimating shipping times based on where we have the our product warehoused.
For most orders, processing time is within 2 business days. Shipping from the US to the US is around 5 business days. For orders from the US to the UK, it is about 10 business days. For orders listed from overseas to the US, shipping is about 10 business days. For orders listed overseas and to the UK, shipping about 5 business days.
Some of our items are handmade or special order. Please see the item description for information on the additional time required, which varies from 2 weeks to 6 weeks additional.
You can apply to our collab community through the button at the lower left of the screen or through our collabs application. You can also find information about our program through the links at the bottom of the site.